Fractional product & technology leadershipFor B2B SaaS founders

Ship what customers pay for.

Hunter Harris
Hunter Harris12+ years in B2B SaaS

Your team is busy.
The business is standing still.

I'm Hunter Harris. I help non-technical B2B SaaS founders turn product-tech spend into revenue and growth, with the team they already have.

Explore the 90-day engagement Let's talk about your business

Your existing team. Product and technology under one owner.

Hunter Harris / Fractional CPTOMeet the person behind the work

Work that brought in revenue and kept customers.

See the decisions and results

Product and technology, together

I find what's standing between your product and revenue.

Explore my experience

A stalled deal. A customer about to leave. Another month of payroll without growth. That's where I start.

Today, at Presage Technologies, I work with customers to understand what they need, help shape product direction, and see the work through delivery.

At Owner.com, that meant finding revenue lost in undelivered marketing emails. At Sendoso, it meant stopping failed gift sends from driving customers away. I take responsibility for the customer problem and the business result.

Business and customer impact

$25M in additional revenue.

At Owner.com, I found why restaurant marketing emails weren't reaching their audiences. The fix took an afternoon and let campaigns reach diners who previously never received their offers.

The Owner.com story

Fewer customers leaving.

At Sendoso, I identified why failed gift sends were driving customers away and owned the dashboard that let them resolve the problem themselves. Churn and support demand fell sharply.

The Sendoso story

The sequence

  1. Diagnose

    Agree on the business goal. Talk with customers and the team, then examine the roadmap, code and spend to find what's getting in the way.

    Intended outcome

    You can see where revenue is being lost, what waste is costing you, and which customer problems deserve investment.

  2. Redirect

    Turn the findings into priorities. Stop or redirect low-return work, review contractor spend, and decide what the team tackles next.

    Intended outcome

    Less cash goes to work that cannot justify its cost. The team is focused on opportunities with a credible return.

  3. Lead

    Lead reviews and delivery decisions. Keep the team's work tied to the business goal, and address what is holding it back.

    Intended outcome

    Customers can buy, stay, or get more value because the problems standing in their way have been addressed.

  4. Elevate

    Prepare an internal lead to run planning, reviews and progress tracking, so ownership moves into your team.

    Intended outcome

    The founder can step out of daily technical management. An internal lead owns the decisions and keeps the team focused on results.

  5. Handoff

    Review progress against where we started. Leave the founder and internal lead with the practices and signals to keep it working.

    Intended outcome

    The business has an internal owner for the improvements and evidence of progress toward its goals. You can judge whether the investment is still paying off.

The team builds. I set direction, make decisions, and lead the work.

Founder recommendations

In their own words.

More founder feedback

Advising

Hunter strongly recommended a strategy that we adopted, taking substantial pressure off the initial new platform building process.

AJ Briley CEO, ProLine
Read the full recommendation

Product, technology & the business

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Let's talk about what needs to change.

Tell me where revenue, retention, or margin is under pressure, and what you've tried. We'll work out what needs to change and whether I can help.

Book a 20-minute conversation Or email me